Privacy Policy

dxclabs ltd (dxclabs) care deeply about looking after your privacy and the security of your data.

Our websites refers to this website, the dxclabs family of websites and the showoff family of websites (namely showoff.digital)  and includes any subdomains of those sites.

This Statement of Privacy applies to websites and governs data collection, processing and usage. By using the websites, accessing our products or services or otherwise providing personal data to us, you consent to the data practices described in this statement.

Collection of your personal information

We collect data relating to a number of individuals. Whilst providing our services, we inevitably collect personal data of employees of our clients, suppliers and subcontractors.

As part of our obligations to our Showoff clients, we also collect personal data of individuals who may be available to supply services to our client. We are the data controller of the personal data provided to us by our clients, suppliers and subcontractors. However, if we have received your personal data as a result of providing services to our clients, we are the data processor of your personal data; our client is the data controller. This means that we only process your personal data in accordance with the instructions of our client.

We collect information in a number of ways such as when you:

  • Contact us, including through our online form;

  • Access our products or services, including our Showoff product;

  • Supply us with products or services;

  • Use our website in any way.

We will only collect the personal data that you provide to us, or that is provided by your employer, or our client, as the case may be. We only collect such personal data as is necessary for our purposes.

We ask that all personal data that you provide to us is true, complete and accurate.

When you contact us by email or post, we may keep a record of the correspondence and we may also record any telephone call we have with you.

dxclabs may collect and process personally identifiable information, such as your e-mail address, name, home or work address or telephone number, IP address (personally identifiable information).

If you purchase dxclabs products and services, we collect and store billing and credit card information. dxclabs may also collect anonymous demographic information, which is not unique to you, such as your postal code, age, gender, preferences, interests and favourites.

Information about your computer hardware and software also may be automatically collected by dxclabs.com/dxclabs.co.uk. Please see our cookie policy for more information on how we do this. This information can include: your browser type, domain names, access times and referring website addresses. This information is used by dxclabs for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the dxclabs.com/dxclabs.co.uk website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through dxclabs.com/dxclabs.co.uk public message boards, this information may be collected and used by others.

dxclabs encourages you to review the privacy statements of websites you choose to link to from dxclabs.com/dxclabs.co.uk so that you can understand how those websites collect, use and share your information. dxclabs is not responsible for the privacy statements or other content on websites outside of the dxclabs.com/dxclabs.co.uk and dxclabs family of websites.

All personal data that you provide to us must be true, complete and accurate. We may keep a record of any conversation that we have. If you provide us with inaccurate or false data, and we suspect or identify fraud, we will record this.

Use of your personal information

dxclabs collects and uses your personal information to perform any contract we have entered into with you, including in particular to supply your products and providing services to you.

dxclabs will send one welcome email following registration to all registered patrons. We will also periodically send service updates to registered users.

dxclabs may also use your personally identifiable information to inform you of other products or services available from dxclabs and its affiliates, where you have consented to be contacted for such purposes. dxclabs may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered, although you do not have to respond to such surveys.

dxclabs does not sell, rent or lease its customer lists to third parties. However, we may use your personal data for our legitimate interests, including dealing with any customer services you require, enforcing our website terms of use, for regulatory and legal purposes (for example anti-money laundering and fraud prevention purposes), for audit purposes and to contact you about changes to this Policy.

In order to comply with our legal obligations, under certain circumstances we may have to disclose your personal data under applicable laws and/or regulations, for example, as part of anti-money laundering processes, to protect a third party’s rights, property, or safety, to comply with any legal requirements or comply with legal process served on dxclabs.com/dxclabs.co.uk or the site, to protect and defend the rights or property of dxclabs and to act under exigent circumstances to protect the personal safety of users of dxclabs.com/dxclabs.co.uk, or the general public.

For our legitimate interests, we may also share your personal data in connection with, or during negotiations of, any merger, sale of assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.

Again for our legitimate interests, we may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

In addition, for our legitimate interests dxclabs may share data with trusted sub-contractors that we may appoint to perform functions on our behalf and in accordance with our instructions, including payment providers, IT service providers, accountants, auditors and lawyers . We shall provide our service providers, only with such of your personal data as they need to provide the service for us and if we stop using their services, we shall request that they delete your personal data. All such sub-contractors are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.

Storage of personal data

Some or all of the information you provide to us may be transferred to and stored in countries outside of the European Economic Area (EEA) for any reason, including for example, if any of our servers are located in a country outside of the EEA or one of our service providers is located in a country outside of the EEA.  If we transfer or store your information outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this Privacy Policy.  If you use our service while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with these services.  By submitting your personal data, you agree to this transfer, storing or processing by us.

dxclabs does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

dxclabs keeps track of the websites and pages our customers visit within dxclabs.com/dxclabs.co.uk, in order to determine what dxclabs.com/dxclabs.co.uk services are the most popular. This data is used to deliver customized content and advertising within dxclabs.com/dxclabs.co.uk to customers whose behaviour indicates that they are interested in a particular subject area.

dxclabs will disclose or share your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

  1. comply with any legal requirements or comply with legal process served on dxclabs.com/dxclabs.co.uk or the site;

  2. protect and defend the rights or property of dxclabs; and,

  3. act under exigent circumstances to protect the personal safety of users of dxclabs.com/dxclabs.co.uk, or the general public.

Use of cookies

The websites use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard drive by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize dxclabs.com/dxclabs.co.uk pages, or register with dxclabs.com/dxclabs.co.uk site or services, a cookie helps dxclabs.com/dxclabs.co.uk to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same dxclabs.com/dxclabs.co.uk website, the information you previously provided can be retrieved, so you can easily use the dxclabs.com/dxclabs.co.uk features that you customised.

We may use any of the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.  These cookies are likely to be analytical/performance cookies or targeting cookies.

Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to access all or parts of our site or to fully experience the interactive features of the dxclabs services or websites you visit.

Security of your personal information

dxclabs.com/dxclabs.co.uk does its best to secure your personal information from unauthorized access, use or disclosure. dxclabs.com/dxclabs.co.uk secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Please see how you can help keep your data secure here

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential.  We ask you not to share a password with anyone.

Your rights

You have the right to obtain from us a copy of the personal data that we hold for you, and to require us to correct errors in the personal data that we process for you if it is inaccurate, incomplete or out of date. You also have the right at any time to require that we delete your personal data and to withdraw your consent to receive marketing materials from us. To exercise these rights, or any other rights you may have under applicable laws, please contact is at pri[email protected]

Please note, we reserve the right to charge an administrative fee if your request is manifestly unfounded or excessive.

If you have any complaints in relation to this Policy or otherwise in relation to our processing of your personal data, please Contact Us, or you can contact the Information Commissioner, see www.ico.org.uk . If you are outside of the UK, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence.

Retention of personal data

We retain your personal data in accordance with applicable laws. Therefore, if you register with us, we shall retain your personal data until you close your account except where we are required to retain your personal data for longer to comply with accounting and taxation requirements. If you have otherwise contacted us with a question or comment, we shall retain your personal data for 6 months following such contact to respond to any further queries you might have.

Changes to this statement

dxclabs will occasionally update this Privacy Policy. dxclabs encourages you to periodically review this Privacy Policy. to be informed of how dxclabs is protecting your information.

Contact information

dxclabs welcomes your comments regarding this Privacy Policy. If you believe that dxclabs.com/dxclabs.co.uk has not adhered to this Privacy Policy, please contract us at [email protected]

1/August/2018

Version history

V2 1/August/2018 - Privacy & Cookie Policy [Merged] 

V1 1/October/2017 - Privacy Policy

V1 1/October/2017 - Cookie Policy